Privacy Policy

Last updated: 2025-11-08

Introduction

At Pix2, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our file storage and sharing service.

We believe in transparency and want you to understand how your information is handled. By using Pix2, you agree to the practices described in this policy.

Information We Collect

Information You Provide Directly

  • Files you upload to our service, including their metadata (filename, size, type, upload timestamp)
  • Contact information if you reach out to our support team
  • Feedback or communications you send to us
  • Payment information if you subscribe to premium services (processed securely by our payment provider)

Information Collected Automatically

  • IP address and approximate geographic location
  • Browser type, operating system, and device information
  • Usage patterns, including upload/download frequency and file access patterns
  • Technical logs for system performance and error tracking

Advertising

We use Google AdSense to display advertisements on our website. Google and its partners use cookies to serve ads based on your prior visits to our website or other websites.

Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our sites and/or other sites on the Internet.

Advertisers and advertising networks may use cookies, web beacons, and similar technologies to collect information about your browsing activities in order to provide you with relevant advertising.

How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain our file storage and sharing service
  • Improve user experience and optimize system performance
  • Detect and prevent abuse, fraud, and security threats
  • Respond to support inquiries and customer service requests
  • Send important service updates and technical notifications
  • Comply with legal obligations and enforce our Terms of Service

Data Security

We implement industry-standard security measures to protect your data:

  • End-to-end HTTPS encryption for all data transfers
  • Secure storage on Cloudflare's global infrastructure with military-grade encryption
  • Regular security audits and vulnerability assessments
  • Strict access controls limiting who can access stored data
  • Automated backup systems to prevent data loss

Data Retention

We retain your data according to the following policies:

  • Uploaded files are stored permanently unless they violate our Terms of Service
  • Technical logs are retained for 90 days for troubleshooting and security purposes
  • Account information (if applicable) is retained until account deletion is requested
  • Deleted data is permanently removed from our servers within 30 days

Your Privacy Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your data (subject to legal obligations)
  • Portability: Request your data in a structured, machine-readable format
  • Objection: Object to processing of your data for specific purposes
  • Withdrawal: Withdraw consent at any time (where processing is based on consent)

Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

Email: privacy@pix2.io

Contact Form: Visit our contact page

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make significant changes:

  • We will update the "Last Updated" date at the top of this page
  • We will notify users via email or prominent notice on our website
  • Your continued use of Pix2 after changes constitutes acceptance of the updated policy
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